Shipping and Return Policy
PCA Skin SA (pcaskinsa.com) Shipping and Return Policy
At PCA Skin SA, we strive to ensure that our products are of the highest quality and reach you in the best condition. If you have any issues with your order, please contact us via email at info@pcaskinsa.com or call our customer service at +966567019119, and we will do our best to resolve your issue.
Return Policy
If you have any issues with your order, please let us know within 3 days of receiving your order. We will be happy to resolve your issue or send a replacement if necessary.
Shipping fees are non-refundable, unless there is a defect or issue with the product.
Products received in good condition are not subject to return or exchange policy, as proper storage conditions are not guaranteed by the customer.
Defective Products
We only accept returns on defective products provided they are in their original condition.
Opened products are not accepted unless defective.
The customer is responsible for shipping costs for defective products.
Defective products will be inspected by the manufacturer. If a defect is confirmed, you may choose between:
A full refund (including shipping charges).
A replacement product.
Refund Processing:
Refunds will be processed to the original payment method within 10 to 45 days, depending on the issuing bank.
Cancellation Policy
We aim to process your orders quickly to ensure they reach you as soon as possible.
If you wish to cancel your order, please email info@pcaskinsa.com or contact Customer Service at +966567019119.
Once the order has been shipped, it cannot be cancelled and the Return Policy applies.
Disclaimer of Warranty and Liability
PCA Skin SA assumes no responsibility for the accuracy of the content or opinions available on the site. It is the responsibility of the customer to evaluate the information presented and seek professional advice when necessary.
Shipping Policy within Saudi Arabia
We aim to provide the lowest possible delivery cost:
Free delivery for orders over 899 SAR.
Shipping charges apply for orders under this amount.
Please ensure that you provide us with an accurate and complete shipping address. PCA Skin SA will not be held responsible for orders that are lost due to an incorrect address.
Damaged Goods
If your goods arrive damaged, please:
Contact Customer Service within 24 hours via email info@pcaskinsa.com or phone +966567019119.
Provide your order number and a description of the damaged items.
Do not dispose of the products until you have been contacted for instructions.
Security Policy
PCA Skin SA is committed to protecting your personal data by taking physical, electronic and administrative measures to prevent unauthorized access.
At PCA Skin SA, we strive to ensure that our products are of the highest quality and reach you in the best condition. If you have any issues with your order, please contact us via email at info@pcaskinsa.com or call our customer service at +966567019119, and we will do our best to resolve your issue.
Return Policy
If you have any issues with your order, please let us know within 3 days of receiving your order. We will be happy to resolve your issue or send a replacement if necessary.
Shipping fees are non-refundable, unless there is a defect or issue with the product.
Products received in good condition are not subject to return or exchange policy, as proper storage conditions are not guaranteed by the customer.
Defective Products
We only accept returns on defective products provided they are in their original condition.
Opened products are not accepted unless defective.
The customer is responsible for shipping costs for defective products.
Defective products will be inspected by the manufacturer. If a defect is confirmed, you may choose between:
A full refund (including shipping charges).
A replacement product.
Refund Processing:
Refunds will be processed to the original payment method within 10 to 45 days, depending on the issuing bank.
Cancellation Policy
We aim to process your orders quickly to ensure they reach you as soon as possible.
If you wish to cancel your order, please email info@pcaskinsa.com or contact Customer Service at +966567019119.
Once the order has been shipped, it cannot be cancelled and the Return Policy applies.
Disclaimer of Warranty and Liability
PCA Skin SA assumes no responsibility for the accuracy of the content or opinions available on the site. It is the responsibility of the customer to evaluate the information presented and seek professional advice when necessary.
Shipping Policy within Saudi Arabia
We aim to provide the lowest possible delivery cost:
Free delivery for orders over 899 SAR.
Shipping charges apply for orders under this amount.
Please ensure that you provide us with an accurate and complete shipping address. PCA Skin SA will not be held responsible for orders that are lost due to an incorrect address.
Damaged Goods
If your goods arrive damaged, please:
Contact Customer Service within 24 hours via email info@pcaskinsa.com or phone +966567019119.
Provide your order number and a description of the damaged items.
Do not dispose of the products until you have been contacted for instructions.
Security Policy
PCA Skin SA is committed to protecting your personal data by taking physical, electronic and administrative measures to prevent unauthorized access.