Free delivery within the Kingdom for all orders above 899 riyals. If the order is less than this value, the shipping value will be based on the shipping company's assessment. But usually it does not exceed 35 Saudi riyals.
What is the expected delivery time for the products? And what are the delivery times?
PCA Skin strives to deliver orders as quickly as possible. Shipping takes place immediately after the order is prepared. After the order is prepared, you will receive a message from the shipping broker to track the shipment. The order usually takes two to three business days in the main delivery areas, and delivery times vary depending on the specific area. Delivery is on all days of the week except Friday and official holidays.
What is the shipping method?
At PCA Skin we always strive to maintain the quality of our products so that they reach you as they are. All our products are shipped through intermediaries to maintain the product and its effectiveness.
How to maintain the effectiveness of products?
When you receive the products, please read the instructions for storage and opening, some products may take up to 12 months from the date of opening the package, we recommend storing the products away from sunlight and heat, keep the products in a dry and cool place with a temperature not exceeding 23 degrees Celsius.
Can I make a purchase without having to register on the site?
Yes, you can buy from the site without having to register. All you need is an active email and number so that you can receive a separate invoice for your shopping list and the total cost of the purchase.
What payment options are available on the site?
You can pay via (Mada, Visa, MasterCard, Tamara, Apple Pay, Tabby) and soon various payment services will be available (STC Pay).
If I receive the wrong product, what should I do?
Please contact us via email customercare@pcaskinsa.com - or via WhatsApp - or call the following customer service number: +966565229044 and the problem will be dealt with carefully and ensured that it does not recur in the future.
